Satisfaction guaranteed with a fourteen-day return privilege. We do not use RMA processing (return merchandise authorizations). If you have returns please enclose a letter with your returns including reference to your order number, the date of the original order and an explanation as to why the items are being returned. Failure to include the information we request will delay the processing of your package.
Items ordered in error, returned incomplete or missing manufactures original package material are subject to a 20% restocking fee.
Strict ANA, B & D and Photograding on all coins offered for sale. All merchandise listed on our web pages is subject to prior sale.
All prices shown are subject to market changes. We will E-mail you about market price matters as necessary.
We reserve the right to cancel any item or a complete order due to price, typographical errors or programming difficulties beyond our control. We will notify you when we become aware of this situation.
Minimum shipping and insurance fee is $4.95.
Order minimum is set at $5.00. Our shopping cart will warn you if your selection(s) are below this purchase level. Orders below the minimum are subject to the $2.00 Small Order Fee, this fee will be added at check out time. (If your invoice total is close we will waive this fee when your order is in processing.) We will also waive the small order fee if you send payment by check or money order.
If you are ordering coins, your package will ship via the U.S. Mail. UPS will not insure package that include U.S. Coins, Bullion Products, Currency, and Government issued sets or items of like value. Our shipping department will make this correction when your order is ready to ship.
If you are using a P.O. Box, shipments can only be sent by U.S. Mail.
Payment: We accept MasterCard, VISA, Discover, American Express, Optima, and/or Paypal(***). We accept personal checks, bank checks and money orders; funds must clear before shipping. U.S. Bank clearing time is 15 days. International checks processing delays can vary from 20-30 days. Payment options become available when you select "Check Out". Charge Card data supplied directly to Jake's will be processed with our own Merchant Services account Sorry, no Bank Wire or C.O.D. payments are accepted or offered.
Address verification is performed for all charge card purchases. The address and phone number provided must match your charge card billing statement information to complete your order. Incorrect information will cause a delay in completing your order. An alternate billing and shipping address option is available when checking out.
Bullion related items of Gold, Silver or Platinum will only be shipped to the billing address of the card holder. Due to the nature of these products in value we will use at our discretion our "Purchase Security Request" (PSR) document. If we make this request, your order will not be processed or shipped until this information is provided. This security process has been created to protect our business and prevent potential fraudulent use of charge and debit cards.
To Verify your PayPal account, follow these steps:
1. Log in to your PayPal account.
2. Click the Unverified link.
3. To start the Verification process, choose the Verification method and click the corresponding button.
are five easy ways in which you can place your Coin
and Supply orders with Jake's Marketplace, Inc.
Online Secure Shopping Cart - Phone - Fax - E-mail - U.S. Mail
Online Secure Shopping Cart: This is one of the simplest and quickest ways to place your order right on line while browsing. Just point and click and the item you have chosen will be added to your personal Shopping Cart. As items are added your invoice is constantly being updated with complete detail information showing you the items chosen, quantity desired, as well as a running total of your invoice amount including all shipping and handling charges.
One of the features of Jake's Online Secure Shopping Cart is the ability to chose a shipping method of either United Parcel Ground Service or United States Priority Mail at any time before checking out. The ability to choose the shipping method guarantees you the lowest possible shipping and handling rate as they can vary widely depending on the value and weight of your order.
We have a whole page titled Shopping Cart Info which we suggest you read if you have never used Jake's Online Secure Shopping Cart before. It will show you how easy and secure your online ordering experience will be and explain the various features that the Shopping Cart program has to offer you.
Ordering By Phone: Can't find what your looking for or have a question about the order you are placing? No problem! We're just a dial tone away. You can place your order with Jake's Marketplace, Inc. by phone simply by calling our toll free order number:
Our order department is available to take your order:
Monday through Friday from 10:00 a.m. to 5:00 p.m., CST.
We are closed on Saturday and Sunday.
Questions & Inquires
For all questions and inquires you may have other than
Here is a suggestion that I am sure you will find very helpful if you have any questions or need information about an item shown at our website. Because of the extensive size of our website we have assigned a number at the very bottom of all of our web pages that looks like this:
PRN - SC180
This is what we call our page reference number. By making reference to this special number when making inquiries or asking a question about something on that page will enable us to go directly to the exact page and thus better answer your question.
Ordering by: Phone - Fax - E-mail or U.S. Mail
All Major Credit Cards Accepted
For your convenience if you are ordering by Phone, Fax, E-mail or U.S. Mail Jake's has two different Order Forms available for your use which will also give you our Shipping & Handling rates
Ordering By E-mail: - If you plan to place your order by e-mail we suggest that you first pre-print one of our convenient on-line Order Forms so you will have all the ordering information available beforehand. E-mail: Orders@Jakesmp.net
How to get the order form : - This was the good old fashioned way of sending in a mail order before all of these modern electronic gadgets and it still works just as good as it has for many, many years. Simply preprint either our html Order Form or our .pdf Order Form Print a duplicate so you can retain a copy for your records. Fill out the Order Form and send it directly to us 24 hours a day, seven days a week at: FAX 1-847-277-9815.
This is a mailing address only!
830 W. IL Route 22 #290
Lake Zurich, Illinois 60047-2560